All error codes

provider_unavailable

HTTP 503Retryable

The messaging carrier is temporarily unavailable. Retry with the same Idempotency-Key.

How to resolve

  • Retry with the same Idempotency-Key after Retry-After seconds.
  • Contact support with request_id if the outage persists.

Example response

JSON

{
  "object": "error",
  "code": "provider_unavailable",
  "message": "The messaging carrier is temporarily unavailable. Retry with the same Idempotency-Key.",
  "request_id": "req_example123",
  "docs_url": "https://docs.statxt.com/api/errors/provider_unavailable",
  "retryable": true,
  "recommended_action": "Retry with the same Idempotency-Key after Retry-After seconds.",
  "retry_after_seconds": 30
}

SDK handling

TypeScript

import { StatxtClient, StatxtApiError } from "@statxt/sdk"

const client = new StatxtClient({ apiKey: process.env.STATXT_API_KEY! })

try {
  await client.messages.send({ ... })
} catch (err) {
  if (err instanceof StatxtApiError && err.code === "provider_unavailable") {
    // The messaging carrier is temporarily unavailable. Retry with the same Idempotency-Key.
    console.error(err.requestId) // include in support tickets
  }
}

Public reference: /docs/errors/provider_unavailable